Fast Response Times

We aim to respond to every professional referral within 1–2 business days, so you're never left chasing us for an update.

Clear, Regular Reporting

Plan Managers and Support Coordinators receive straightforward updates on service delivery — no jargon, no guesswork.

Flexible Capacity

Across Support Coordination, Community Access, Daily Living and Nursing, we can flex up or down as your client's needs change.

A Genuine Partnership

We see ourselves as an extension of your team — happy to join case conferences, respond to queries, and collaborate on outcomes.

What to Include in a Referral

To help us respond quickly, please have the following ready when you submit a referral:

  • Participant's NDIS number and current plan dates
  • Plan management type (Self-Managed, Plan-Managed, or NDIA-Managed)
  • Services being requested and funding availability
  • Any relevant support documents (NDIS plan, care plan, referral letter)
  • Urgency level, so we can prioritise appropriately

Urgent Referral?

If a participant needs support urgently, mark this clearly on the referral form and email our intake team directly at info@divinelivingservices.com.au — we'll do everything we can to fast-track it.

Ready to Refer a Client?

Submit the professional referral form and our intake team will respond promptly.