Straightforward, Transparent Pricing
We charge within the NDIS price limits set by the National Disability Insurance Agency (NDIA) — never above them. Here's how our pricing works.
We Follow the NDIS Pricing Arrangements and Price Limits
All our services are charged in line with the NDIA's official Pricing Arrangements and Price Limits (PAPL) — previously known as the NDIS Price Guide. This sets the maximum amount registered and unregistered providers can charge for each type of support.
View the Official NDIS Pricing Arrangements & Price Limits →
How Your Funding Is Used
- We only claim for services actually delivered, in line with your NDIS plan and funding category.
- If you're Plan-Managed, invoices are sent to your Plan Manager for payment.
- If you're Self-Managed, you'll receive clear invoices to submit to the NDIA yourself.
- If you're NDIA-Managed, we claim directly through the NDIS portal for registered supports.
What Affects Cost
Exact costs depend on the specific service, day and time (e.g. weekday, evening, weekend, or public holiday rates), and whether travel or non-face-to-face time applies. We'll always explain expected costs clearly before support begins.
Want an Estimate for Your Situation?
Every plan is different. The best way to understand what your support will cost is a quick, free conversation with our team — we'll walk you through it in plain English.